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11 years of experience

Skills

Accueil clients Gestion téléphonique Gestion de bases de données Gestion des stocks Gestion de planning Mise à jour des tableaux de bord Suivi des factures Organisation de réunions et événements Relation client Esprit d'équipe Patience Réactivité Écoute Organisation

Experience

Agent Administrative

CPEFMS

2019-09 - 2024-06

Assured client payment tracking and performed follow‑up reminders, improving cash flow consistency. Managed appointments, agendas and organized meetings and events, optimizing team productivity. Handled document digitization, classification and archiving, ensuring compliance with data standards. Produced and updated dashboards and reports for senior management, providing clear visibility on financial and operational metrics.

Assistante administrative

Master Fluide

2015-06 - 2019-06

Coordinated daily administrative tasks including reception of calls, client orientation and handling of visitor inquiries. Managed payroll, cash handling and invoicing, reducing errors in financial records. Oversaw the preparation of pedagogical dossiers and maintained the student attendance and absence records. Updated and verified data in the internal database, ensuring accuracy before archiving.

Assistante administrative

2H PAPER

2013-08 - 2015-04

Provided comprehensive administrative support, from client reception to telephone management. Organized stock inventories and maintained planning schedules for multiple projects. Drafted correspondence, emails and verified content quality, enhancing internal communication. Assisted in the preparation of training materials and managed the filing of essential documents.

Languages

Francais

fluent

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Last updated: 12 hours ago